TERMS AND CONDITIONS

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Discover Mazoon Tours’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Discover Mazoon Tours or ‘us’ or ‘we’ refers to the owner of the website https://discoveromantours.com/. Our company registration number is 132316, C.R Number 1318359 Sultanate of Oman, Muscat.  Our services include booking guided tours and related services. The term ‘you’ refers to the user or viewer of our website. Your use of this website constitutes a contract with us.

By booking a Tour you acknowledge that you have read, understand, and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.

Scope of Tours

We offer three types of tours which are; day tours, overnight tours, and camping tours. Our day tours range from a half-day tour of Muscat to full-day tours of multiple key sights in Oman while our night tours Ranging from 2 – 12 nights. They do not involve camping (unless you want them to). Our camping tours are a wonderfully adventurous way to discover some of the untouched parts of Oman.

Booking

All bookings must be made through an authorized representative of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 100% of the total cost of the booking.

Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues a written notice which shall be made through our emails. The Company reserves the right to refuse a booking without giving any reason and shall in that event return any deposit received.

General Limitation of Liability

Discover Mazoon Tours provides the Site on an “as is” basis and makes no representations whatsoever about any other website which you may access through the Site or which may link to this Site. When you access a site outside the Site, please understand that it is independent of the Site and that Discover Mazoon Tours has no control over the content on that website. In addition, a link to the Site does not mean that Discover Mazoon Tours endorses or accepts any responsibility for the content, or the use, of such a website.

Indemnification

You agree to indemnify, defend and hold harmless the Site, its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service from and against all losses, expenses, damages, and costs, including legal costs:-

  • resulting from any violation of these terms and conditions (including negligent or wrongful conduct) by you or any other person accessing the Site and its services;
  • howsoever arising as, a result of you downloading files from the Site or that we include links to; and,
  • howsoever arising as, a result of any action you take as either a direct or indirect result of information, opinions or other materials on the Site, or generated from the Site and its services.

It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, services, merchandise, and other information provided through the Site and its services or on the Internet generally.

Governing law and disputes

This Agreement shall be governed by and constructed exclusively in accordance with the laws of the Sultanate of Oman.

You agree that any legal action or proceeding between Discover Mazoon Tours and you for any purpose concerning this Agreement or the parties obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in the Sultanate of Oman.

Discover Mazoon Tours’ failure to insist upon or enforce strict performance of any part of this Agreement shall not be construed as a waiver of the whole of this Agreement

If any part of our terms and conditions is unenforceable (including any provisions in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Price and Payment

The price shall vary depending on the type of tour you choose and the number of days you’ll take the tour.

Payment shall only be made once you have confirmed the availability of the preferred tours.

We accept payment through debit and credit cards. However, we may accept payment to PayPal upon request and the circumstance.

Cancellation Policy

You can cancel the bookings and we accept cancellations, refunds, and/or reimbursements pursuant to the following terms and conditions.

Day Tours, cancellation policy up to 24 hours before the date of the excursion starts.

As for overnight tours and camping tours, cancel at least 7 days before the date of the tour start 100% refund if they cancel between 3 to 6 days before the date of the tour start 50% will be charged, cancel within 2 days (48 hours) before the date of the tour start 100% will be charged.

How to Cancel a Booking

All cancellations must be initiated by contacting Discover Mazoon Tours Support via:

Email at: info@discovermazoontours.com

Call: +96892220005

Request the desired cancellation.

Payment